We provide a complete remote billing solution which means we are able to cater for every circumstance and provide peace of mind for our clients.
Importantly, we fully understand the need for billing to be accurate and reliable.
Using the latest technology, our service ensures that end users receive fully-itemised energy bills.
For communal and district heating systems, our billing department will create a database of homes linked to the scheme as well as occupier details if required.
We record the daily energy consumption in each residence and monitor the system to ensure it is functioning correctly.
Any problems that occur are quickly identified and rectified.
Our services also include revenue management and tariff setting.
Debt management is a key concern for many landlords, housing associations and resident’s associations.
Installing our pay-as-you-go system can avoid debt issues, but in cases where they do arise, our residential service team will be on hand.
Our systems and processes ensure that debt matters are managed and reported fairly and effectively.
Where required, we can provide our customers with a legal service should negotiations with tenants fail to achieve a satisfactory outcome.
This service ranges from issuing proceedings to applying for an attachment of earning orders.